TOGE IPTV Policies

Terms & Conditions

1. Acceptance of Terms

By accessing and using TOGE IPTV services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our service.

2. Service Description

TOGE IPTV provides streaming services including live TV channels, movies, and sports content. The service is available through supported devices and requires an active internet connection.

3. User Responsibilities

Users are responsible for:

  • Maintaining the confidentiality of their account credentials
  • All activities that occur under their account
  • Ensuring their use of the service complies with applicable laws
  • Having adequate internet connectivity for streaming

4. Service Availability

While we strive for 100% uptime, we do not guarantee uninterrupted service. Maintenance, technical issues, or factors beyond our control may affect service availability.

5. Prohibited Activities

Users must not:

  • Share or resell their subscription
  • Attempt to circumvent any security features
  • Use VPNs or proxies without authorization
  • Record or redistribute content

Privacy Policy

1. Information We Collect

We collect and process the following information:

  • Account information (name, email, payment details)
  • Usage data (viewing history, device information)
  • Technical data (IP address, browser type)
  • Customer service interactions

2. How We Use Your Information

Your information is used to:

  • Provide and maintain our service
  • Process payments and prevent fraud
  • Improve our service and customer experience
  • Communicate important updates

3. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

4. Third-Party Services

We may use third-party services that collect, monitor, and analyze data to improve our service.

Refund Policy

1. Refund Eligibility

We offer a 7-day money-back guarantee on all new subscriptions. Refunds may be requested within this period if you're not satisfied with our service.

2. Refund Process

To request a refund:

  • Contact our support team within 7 days of purchase
  • Provide your order number and reason for refund
  • Allow 5-10 business days for processing

3. Non-Refundable Items

The following are not eligible for refunds:

  • Subscriptions active for more than 7 days
  • Accounts suspended for policy violations
  • Special promotional offers marked as non-refundable

4. Payment Method

Refunds will be processed to the original payment method used for the purchase.